Privacy Policy

1. Introduction

Welcome to bagol.insanidean.id. Our website focuses on providing information and potentially services related to the Home Exterior niche. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains what information we collect when you visit or use our Website, how we use that information, how we protect it, and your rights regarding your data.

By using our Website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms outlined here, please do not use our Website.

2. Who We Are

Throughout this policy, “bagol.insanidean.id,” “we,” “us,” and “our” refer to the entity operating the website bagol.insanidean.id.

3. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you. The types of information we collect may include:

a. Personal Information (Information Voluntarily Provided by You)

This refers to information that can be used to identify you directly or indirectly. We collect this information when you voluntarily provide it to us, such as when you fill out forms on our Website, contact us, or interact with certain features. The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, postal address (if provided for service inquiries or communication).
  • Inquiry and Communication Information: Details you provide when you contact us through contact forms, email, or other communication channels. This may include the content of your messages, your requests, and any information necessary to respond to your inquiries related to home exterior topics or services.
  • Service-Related Information: If you inquire about specific home exterior services, you may provide details about your project, property address, preferences, budget, or other relevant information needed for us to potentially provide a quote or consultation.
  • Uploaded Content: If the website allows users to upload photos or documents related to their home exterior project for consultations or inquiries, we would collect this content along with any associated metadata.
  • Feedback and Survey Responses: Information you provide when participating in surveys or providing feedback about our Website or services.
  • Marketing Preferences: Your preferences regarding receiving marketing communications from us.

b. Non-Personal Information (Information Collected Automatically)

When you access or use our Website, we may automatically collect certain information about your device and usage patterns. This data is typically not tied to your personal identity but helps us understand how our Website is used and how we can improve it. This information may include:

  • Log Data: Information that your browser sends whenever you visit our Website. This Log Data may include details such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Device Information: We may collect information about the device you use to access our Website, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Usage Data: Information about your interactions with our Website, such as the pages you visit, features you use, content you view, links you click, and search terms you use.
  • Location Data: We may collect general location information (e.g., city or region derived from your IP address) or, with your consent, more precise location data from your mobile device. This helps us understand our audience’s geographic distribution (relevant for location-based services or content).
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. We discuss this in detail in the “Cookies and Tracking Technologies” section below.

c. Information from Other Sources

We may receive information about you from other sources, such as referral partners, public databases, or other third parties, provided that such parties have obtained your permission to share the information or the information is publicly available. We use this information to supplement the data we collect directly from you, to enhance our ability to provide relevant communications, or to improve the relevance of our services.

4. How We Use Your Information

We use the collected information for various purposes, primarily to provide, maintain, and improve our Website and services, to communicate with you, and for our legitimate business operations. Specific uses include:

  • To Provide and Maintain our Website: Operating and ensuring the functionality of bagol.insanidean.id.
  • To Respond to Your Inquiries and Requests: Using your contact information and communication details to understand and respond to your questions, requests for information, quotes, or consultations regarding home exterior projects.
  • To Improve and Personalize Your Experience: Analyzing how you use the Website to understand user behavior, preferences, and interests, which helps us tailor content, features, and the overall user experience. This could include showing you content relevant to specific home exterior topics you’ve shown interest in.
  • For Analytics and Research: Using usage data, log data, and other non-personal information to monitor and analyze trends, usage, and activity in connection with our Website for research, statistical, and analytical purposes. This helps us understand our audience and measure the effectiveness of our content.
  • To Send You Marketing Communications: If you have opted-in, we may use your contact information to send you newsletters, promotional materials, and other information that may be of interest to you regarding home exterior topics, services, or updates. You can opt-out of receiving these communications at any time (see “Your Rights” section).
  • For Security and Fraud Prevention: Identifying and preventing potential security risks, fraudulent activities, and unauthorized access to our Website or user accounts. This includes using IP addresses and usage patterns to detect suspicious behavior.
  • To Monitor Usage: Gathering metrics to ensure the stability and performance of the Website.
  • To Detect, Prevent, and Address Technical Issues: Troubleshooting and fixing problems that may arise on the Website.
  • To Comply with Legal Obligations: Using and disclosing information as required by applicable laws, regulations, legal processes, or governmental requests.
  • For Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity.

5. Legal Basis for Processing (for users covered by GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal information based on the following legal grounds:

  • Consent: We may process your personal information if you have given us clear consent for a specific purpose, such as subscribing to marketing communications or providing permission for location tracking. You have the right to withdraw your consent at any time.
  • Performance of a Contract: We may process your information where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., responding to a service inquiry that could lead to a contract).
  • Legitimate Interests: We may process your information where it is necessary for the purposes of our legitimate interests or those of a third party, provided that these interests are not overridden by your interests or fundamental rights and freedoms. Our legitimate interests include:
    • Operating, maintaining, and improving our Website and services.
    • Understanding how our Website is used to optimize user experience.
    • Marketing our services (where not based on consent and permitted by law).
    • Detecting and preventing fraud and security incidents.
    • Ensuring the security and integrity of our systems.
    • Responding to user inquiries and support requests.
    • Conducting business analysis and research.
  • Legal Obligation: We may process your information where it is necessary for compliance with a legal obligation that applies to us (e.g., tax laws, accounting requirements, responding to lawful requests from public authorities).
  • Vital Interests: We may process your information where it is necessary to protect your vital interests or those of another natural person (though this is rare for a website like ours).

We will only process your personal data when we have a valid legal basis to do so.

6. Disclosure of Your Information

We may disclose your information, including personal information, in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf or services necessary for the operation of our Website and business. These services may include website hosting, data analysis, payment processing (if applicable in the future), marketing, email distribution, and customer service. These third parties are contractually obligated to use your personal information only for the purposes of providing services to us and to protect it in a manner consistent with this Privacy Policy.
  • For Business Transfers: If we are involved in a merger, acquisition, asset sale, financing, or related transaction, or in contemplation of such activities, your information may be disclosed or transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when you have given us your explicit consent to do so.
  • To Comply with Laws and Legal Requests: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency’s request).
  • To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
  • Aggregated or Anonymized Data: We may share aggregated or otherwise anonymized information (which does not directly identify you) with third parties for various purposes, including analysis, research, marketing, or business operations.

We do not sell your personal information to third parties for their direct marketing purposes without your explicit consent.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information.

  • What are Cookies? Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used to make websites work or work more efficiently, as well as to provide reporting information.
  • How We Use Cookies: We use cookies for various purposes:
    • Strictly Necessary Cookies: These cookies are essential for the functioning of the Website and enable you to navigate the site and use its features (e.g., remembering your cookie preferences). The Website cannot function properly without these cookies.
    • Analytical/Performance Cookies: These cookies collect information about how you use our Website, such as which pages you visit most often and if you encounter error messages. This helps us analyze website traffic and improve how the Website works. We typically use third-party services like Google Analytics for this purpose.
    • Functional Cookies: These cookies allow the Website to remember choices you make (e.g., your language preference) and provide enhanced, more personal features.
    • Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are often placed by third-party advertising networks. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers. (We will only use these if we implement advertising, and they may require consent).
  • Other Technologies: We may also use other tracking technologies like beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
    • Web Beacons (Pixel Tags): Small graphic images (also known as “internet tags” or “clear gifs”) that may be included on our web pages or in our emails. They allow us to count users who have visited these pages or opened emails and for other related website statistics (e.g., recording the popularity of certain content and verifying system and server integrity).
    • Scripts: Computer code that enables certain website functionalities.
  • Third-Party Cookies: In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, refine marketing efforts, and so on. Examples include cookies from Google Analytics, social media platforms, etc.
  • Managing Cookies: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of our Website or services.
    • You can typically find information on how to manage cookies in your browser’s “Help” or “Settings” menu.
    • You can also use online tools like the Network Advertising Initiative’s Opt-Out Page (http://optout.networkadvertising.org/) or the Digital Advertising Alliance’s Opt-Out Tool (http://optout.aboutads.info/) to opt out of interest-based advertising from participating companies.

By continuing to use our Website without changing your cookie settings, you consent to our use of cookies and other tracking technologies as described above. If a cookie banner is implemented, your choices via the banner will govern cookie usage.

8. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

The criteria used to determine the retention periods include:

  • The purpose for which we collected the data: If we collected information to respond to an inquiry, we’ll keep it long enough to address the inquiry and potentially follow up.
  • The nature of the data: Sensitive data may have shorter retention periods.
  • Our legal obligations: We may be required to retain certain data for specific periods due to laws or regulations (e.g., tax records).
  • Potential risks: We consider the potential risks associated with retaining data.
  • Statutory limitations: Data may be kept for periods corresponding to statutes of limitations for potential legal claims.

When your information is no longer necessary for the purposes for which it was collected, or when you request deletion (where applicable and not overridden by legal obligations), we will either delete or anonymize it. If deletion is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Information collected specifically for marketing communications will be retained until you opt out or withdraw consent.

Non-personal information, such as anonymized usage data, may be retained for longer periods for analytics and research purposes.

9. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We implement a variety of security measures designed to protect your information from unauthorized access, use, modification, or disclosure. These measures include:

  • Technical Measures:
    • Using Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our Website.
    • Implementing firewalls and intrusion detection systems.
    • Regular security scanning and testing.
    • Securing systems holding personal data with appropriate access controls.
  • Administrative Measures:
    • Restricting access to personal data to authorized personnel on a need-to-know basis.
    • Providing privacy and security training to relevant staff.
    • Implementing internal policies and procedures related to data handling and security.
  • Physical Measures:
    • Storing data on secure servers located in protected facilities (via our hosting provider).
    • Implementing physical access controls where necessary.

Despite these efforts, incidents can occur. In accordance with applicable laws, we will notify you and relevant authorities if we become aware of a data breach that is likely to result in a high risk to your rights and freedoms.

10. Your Rights Regarding Your Information

Depending on your location and applicable data protection laws (such as GDPR for users in the EEA/UK/Switzerland, or CCPA/CPRA for residents of California), you may have certain rights regarding your personal information. We are committed to facilitating the exercise of these rights.

Here are some of the rights you may have:

a. General Data Protection Regulation (GDPR) Rights (for users in EEA, UK, Switzerland):

If you are located in the EEA, UK, or Switzerland, you have the following rights concerning your personal data:

  • The Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service if the request is unfounded, repetitive, or excessive.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes collected, you withdraw consent, or you object to processing based on legitimate interests and there are no overriding legitimate grounds for the processing.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data, the processing is unlawful, or we no longer need the data but you need it to establish, exercise, or defend legal claims.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data where processing is based on legitimate interests or for direct marketing purposes.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions, where processing is based on consent or contract and carried out by automated means.
  • The Right to Withdraw Consent: You have the right to withdraw your consent at any time where processing is based on consent. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
  • The Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you are unhappy with how we have used your data.

b. California Consumer Privacy Act (CCPA/CPRA) Rights (for California Residents):

If you are a California resident, you may have the following rights regarding your personal information (subject to certain exemptions):

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell or share. You have the right to request specific pieces of personal information collected about you.
  • Right to Delete: You have the right to request that we delete personal information that we collected from you, subject to certain exceptions (e.g., retaining information needed to provide the service, comply with legal obligations).
  • Right to Opt-Out of Sale or Sharing: The CCPA/CPRA grants consumers the right to opt-out of the “sale” or “sharing” of their personal information. As of the Last Updated date of this policy, we do not “sell” or “share” personal information as those terms are defined under the CCPA/CPRA. If our practices change, we will update this policy and provide a mechanism for you to exercise this right.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your CCPA/CPRA rights.
  • Right to Correct: You have the right to request that we correct inaccurate personal information maintained about you.
  • Right to Limit Use and Disclosure of Sensitive Personal Information: If we collect Sensitive Personal Information (SPI) as defined by CCPA/CPRA, you have the right to limit its use and disclosure for certain purposes. As a simple Home Exterior website focusing on general inquiries, it’s unlikely we collect SPI, but if we did, we would respect this right.

c. Exercising Your Rights:

To exercise any of these rights, please submit your request to us using the contact information provided at the end of this Privacy Policy (see Section 14).

If you are making a GDPR request, please specify which right you are exercising. If you are making a CCPA/CPRA request, please indicate that you are a California resident and specify the right(s) you wish to exercise.

We may need to verify your identity before responding to a request to protect your data and privacy. This may involve asking you for additional information. We will respond to legitimate requests within the timeframes required by applicable law (e.g., typically one month for GDPR and 45 days for CCPA/CPRA).

Please note that not all rights are absolute, and they may be subject to limitations or exceptions under applicable law.

11. International Data Transfers

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there.

If we transfer personal data from the European Economic Area, the United Kingdom, or Switzerland to a country that has not been deemed to provide an adequate level of protection by the European Commission or the UK government, we will implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or the competent UK authority, or rely on other lawful transfer mechanisms to protect your data.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer, where consent is a valid basis for transfer.

12. Third-Party Links

Our Website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit. When you leave our Website, you should be aware that other sites may have different privacy policies and terms that are beyond our control.

13. Children’s Privacy

Our Website is not intended for use by children under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13.

If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

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